Details scattered across tools.
Client requests, supplier information and proposals need a clear home and a useful connection to the next task.
B2B TRAVEL & HOSPITALITY TECHNOLOGY
Great journeys.
Thoughtfully run.
B2B travel technology for the people behind travel and hospitality: clearer agency operations, financial perspective and considered digital care.
Singapore / Our intended starting point
Travel operationsFinance toolsDigital security review
OUR APPROACH
A memorable experience
takes thoughtful work.
The traveller sees the journey. Your team manages the details, decisions and handoffs that make it possible. Our goal is to make that work clearer, leaving more room for care.
Handoffs without enough context.
A shared view of the work helps teams follow ownership, service requests and client responses.
Decisions that deserve a review.
Financial records and digital evidence should stay understandable, with people in control of what happens next.
SOVO BUSINESS / HOW WORK COMES TOGETHER
From a first enquiry
to a well-considered journey.
Start with the person.
Understand the journey.
Keep client relationships, enquiries and follow-up together so the team can understand the request and the next action.
Clients · Enquiries · Sales follow-up
Give the details
a place to belong.
Build itineraries and organise supplier offers, package inventory and allocations around the journey you are preparing.
Itineraries · Supplier information · Allocations
Make the next decision
easier to understand.
Prepare quotations, retail-facing proposals and travel agreements. Keep client responses connected to the work behind them.
Quotations · Proposals · Client responses
Stay attentive
when the journey begins.
Follow tasks, Client Care requests and service activity with clearer ownership. Carry useful context through to trip follow-up.
Daily tasks · Client Care · Follow-up
TRUST, BY DESIGN
Customer care
includes data care.
Clear access, purposeful data use, and customer control. We explain how information is handled by each product, so you can make an informed choice.
Access with a purpose.
Business workspaces use agency-scoped access and roles to support the people responsible for the work.
Control over your records.
Finance Personal keeps records on your device. Finance Business uses your organisation’s chosen host.
Considered sharing.
Harness starts with local inspection, with explicit choices around optional remote evidence sharing.
SOVO HOLDINGS / OUR PURPOSE
Build useful technology.
Make room for people.
SOVO HOLDINGS is a founder-led technology brand with an ambition for better-connected travel and hospitality.
Our intended starting point is Singapore. Our focus is practical: help teams organise their work, understand their numbers and approach digital information with care.
FOUNDER / SOVO HOLDINGS
Awwad Shakshak
Bringing the product direction together around a simple goal: technology that helps people deliver better experiences.
Visit Awwad’s websiteFor investors and strategic partners, we welcome thoughtful conversations about the products and the direction we are building.
Discuss a partnershipLET’S BUILD SOMETHING USEFUL
Better journeys
start with a conversation.
Tell us about your team, the work you do and what could work better.
contact@awwadshakshak.com