Privacy Policy

SOVO Holdings ("SOVO", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, use our services, or interact with us.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please do not use our services.

We collect information that you provide directly to us, information collected automatically, and information from third-party sources.

Information you provide: When you contact us through our website, subscribe to our newsletter, apply for a career position, or otherwise communicate with us, we may collect your name, email address, phone number, resume or CV, cover letter, and any other information you choose to provide.

Information collected automatically: When you visit our website, we automatically collect certain information about your device and usage, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other usage data. We collect this information using cookies and similar tracking technologies.

Information from third parties: We may receive information about you from business partners, analytics providers, and other third parties in accordance with their privacy policies.

We use the information we collect for the following purposes:

• To provide, maintain, and improve our website, products, and services
• To respond to your inquiries and communicate with you
• To send you newsletters, updates, and marketing communications (with your consent where required)
• To process job applications and evaluate candidates
• To analyze usage patterns and optimize our website performance
• To protect our rights, property, and safety
• To comply with legal obligations

We process your personal data based on one or more of the following legal grounds:

• Consent: Where you have given explicit consent for specific purposes, such as subscribing to our newsletter.
• Contract: Where processing is necessary for the performance of a contract or to take steps at your request before entering into a contract.
• Legal obligation: Where we are required to process your data to comply with applicable laws.
• Legitimate interests: Where processing is necessary for our legitimate business interests, such as improving our services and securing our website, provided these interests are not overridden by your rights.

We use cookies and similar tracking technologies to collect and store information about your browsing activity. Cookies are small data files stored on your device that help us recognize you and improve your experience.

We use the following types of cookies:

• Essential cookies: Necessary for the website to function properly and cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Functional cookies: Enable enhanced functionality and personalization, such as remembering your preferences.

You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: We may share information with trusted third-party vendors and service providers who assist us in operating our website, conducting our business, or serving our users. These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Business transfers: In connection with any merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction.
• Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Protection of rights: We may disclose information when we believe disclosure is necessary to protect our rights, enforce our terms, or investigate potential violations.

SOVO Holdings is a global company, and your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that are different from those in your jurisdiction.

When we transfer your personal data outside the European Economic Area (EEA), United Kingdom, or Switzerland, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your data in accordance with this Privacy Policy.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, tax, accounting, or reporting requirements.

When we no longer need your personal data, we will securely delete or anonymize it in accordance with applicable laws and our data retention policies. Newsletter subscriptions are retained until you unsubscribe. Job application data is retained for the duration of the recruitment process and up to 24 months thereafter for potential future opportunities, unless you request deletion.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete personal data.
• Deletion: Request that we delete your personal data in certain circumstances.
• Restriction: Request that we restrict the processing of your personal data.
• Data portability: Request a copy of your personal data in a structured, machine-readable format.
• Objection: Object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
• Withdraw consent: Withdraw your consent at any time where we rely on consent to process your data.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us, and we will take steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

Material changes will be communicated to you through appropriate channels, such as email or a prominent notice on our website, where required by applicable law.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@sovo.holdings

Address: SOVO Holdings · Global

If you are in the European Economic Area and wish to raise a concern about our use of your information, you also have the right to contact your local data protection supervisory authority.